— Terms & Conditions —
All prices quoted in the Rebeca Doran Sweden web shop are in Swedish Kroner (SEK) and include 25% VAT. We do not assume any liability for misprints or errors, product changes, price adjustments nor color deviations.
You must be 18 when ordering from the Rebeca Doran Sweden web shop. If you are under 18 you need the consent of your legal guardian.
All purchases at the Rebeca Doran Sweden web shop are handled in accordance with the Swedish Distance Contract Act, the Consumer Sales Act and the E-commerce Act. All personal information provided in connection with purchases are treated in accordance with the Swedish Personal Data Act.
With us, you pay quickly, safely and easily with Klarna Checkout.
Available payment options via Klarna Checkout:
– 14 days
– 6 installments – 36 months
– Klarna konto – Klarna’s summary invoice, pay at your own pace
– Card payments VISA & Mastercard
– Direct payment via SEB, Handelsbanken, Swedbank, Nordea
– Klarna Direkt – Pay only with your ”Mobilt Bank ID” for clients registered with ”Betala med ett klick” via Mitt Klarna
Once we have received your order, we will send you an order confirmation promptly to the email address you provided at the time of purchase. Please check your order confirmation so that everything looks ok. If you have any queries, please email us at firstname.lastname@example.org
Delivery & Shipping
At present, we only ship goods to Scandinavia and Germany. We ship your package via DHL to your nearest DHL Service Point.
For packages that are not picked up, an amount of SEK 150 will be charged. This corresponds to the cost we incur by sending, and receiving the return package.
We do our best to ensure that you receive your goods as quickly as possible, usually within 2-5 business days. In the email with your order confirmation you will also find your order number. Please save that number for swift contact with us if you have any problems with your order.
If you have questions regarding your delivery, please contact us at email@example.com
We apply free shipping, which means you do not pay any shipping anywhere in Sweden.
Return Policy & Returns
Under the Distance Contract Act, you are entitled to cancel your purchase without reason within 14 days of receipt of the goods.
You are responsible for the goods upon return to us. This means that you will not receive a refund if the return does not reach us. Upon return or exchange of goods, you the customer are responsible for the cost of the return postage. A refund of the purchase amount takes place within 14 days of receiving and approving the return.
The goods must be unused, in undamaged condition and well packaged. The goods shall be sent as a business package.
If you are to complain about goods that are defective or damaged, you can always contact us. Send an email to firstname.lastname@example.org and provide the order number, the item you are lodging a complaint about and describe what is wrong with the product. Once we have received the returned goods and checked the error, we will refund you with the amount you paid for the product and for any shipping. Refunds are due within 14 days. If you want a new product instead, we will send a new item at no additional cost.
All complaints are handled in accordance with the Swedish Consumer Sales Act.
Rebeca Doran Sweden AB
c/o Mail Boxes Etc.
SE-411 37 Göteborg, SWEDEN
For all returns to us, the above address must be used. Unfortunately, we are unable to retrieve packages from agents. Packages sent to agents will remain and be sent back to you as return addressee, which will incur additional costs for you as a customer.